Privacy Policy

How we use your information

This privacy notice tells you what to expect when Mercury Insurance Brokers Limited collects personal information. It applies to information we collect about:

  • Visitors to our websites
  • People who use our services, e.g. when applying for an insurance quotation

Visitors to our websites

When someone visits www.mercury-insurance.co.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

Use of cookies by Mercury Insurance Brokers Limited

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why:

Cookie

Name

Purpose

More Information

Site cookie acceptance viewed_cookie_policy This cookie is used to record if a user has accepted the use of cookies on the Mercury Insurance Brokers Limited website. To withdraw your consent after accepting this cookie, delete the viewed_cookie_policy cookie. Find out how at www.aboutcookies.org.
Google Analytics __utma
__utmb
__utmc
__utmz
These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors that have come to the site and the pages they visited. Click here for an overview of privacy at Google
AddThis __atuvc
di
dt
loc
psc
ssc
uid
uit
ups
user_segment
uvc
These cookies are used to collect information about how visitors share our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of page shares and the pages that have been shared. Click here for an overview of privacy at AddThis

People who use our services

Mercury Insurance Brokers Limited offers services relating to specialised areas of insurance, such as taxi fleet insurance. In order to provide these services we have to hold the details of the people who have requested the service. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have requested a publication to carry out a survey to find out if they are happy with the level of service they received. When people do use our services, they can cancel their enrolment at any time by contacting us directly.

Marketing

Mercury Insurance Brokers Limited and its agents may use your information to keep you informed by e-mail or direct mail about insurance and financial products and services that may be of interest to you. Your information may also be disclosed and used for these purposes after your insurance policy has lapsed.

You can contact us at any time to have your details removed from lists used by us for direct marketing purposes.

Your right to change your personal information

You can ask us to update or remove your personal information by e-mail or by writing to the Customer Services Team the details of which are on our website under contact us.

You also have the right to request a copy of all the personal information we hold about you. To do this, simply write to us at the following address enclosing a cheque for £10.00 payable to Mercury Insurance Brokers Limited to cover our administrative costs in dealing with your request:-

The Data Controller
Mercury Insurance Brokers Limited
Peregrine House
Falconry Court
Bakers Lane
Epping
Essex
CM16 5DQ

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Information security

You should also be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted. Mercury Insurance Brokers Limited cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 30th October 2012.